The Process
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The core idea was to sell the story before you sell the product. We know first impressions are everything which is why we hit it hard in the firs couple weeks.
Each post was strategically placed based on educating new followers and peaking interest.
Phase 1: Introduce the World The first three posts dropped in three consecutive days and averaged 17,422 views each. The sequence was deliberate: first the concept, then the people behind it, then the space itself. That order matters. You lead with the idea, then you make it human, then you show the physical proof. By day three, the audience knew what Backhand Brew was, who built it, and what it would look like. That's a complete picture in 72 hours.
Phase 2: Build the Community Once the initial curiosity wave hit, the content shifted to deepening the relationship. Construction updates, a community event recap, FAQ content, a "tag your partner" engagement post, and the opening date reveal. This phase kept the account active and gave followers a reason to stay engaged during the 6-week wait. It also did something important: it made the audience feel like insiders watching something get built, not just consumers waiting for a product.
Phase 3: Activate and Convert The giveaway on Oct 28 was timed perfectly. Three weeks of warm audience-building meant the giveaway landed in front of people who already cared, which is why it generated 450 comments instead of the 20-30 a cold giveaway typically pulls. Post 12 (soundproofing milestone) kept the construction narrative alive heading into the final stretch before opening.
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The content was based on the brand’s main content pillars from our strategy session. From there we tailored each shot as being able to tell a story and inform our audience who we are, what we do and building that brand identity in just one shoot.
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629 net Instagram followers in 5 weeks, 146,167 total views, and an audience that was 69% women aged 25-44 concentrated in Wright County, which is exactly who the business was built for. The demographic match wasn't luck, it was the direct result of content that spoke specifically to that community from day one.
Most local business launches treat social media as an announcement channel. Post when you have news, go quiet when you don't. Backhand Brew treated it as a relationship-building channel from day one, which required a fundamentally different approach to content creation.
Carousel Design.
146,167 total views across 12 posts, built from zero, no paid ads, before the business even opened.
The four reasons it worked:
The concept had built-in curiosity. Pickleball + specialty coffee in Wright County was genuinely new. The first post hit 17,374 views on novelty alone.
The pre-opening window was used as a story arc. Construction updates, founder intros, space previews, membership access, opening date reveal. Each post gave people a reason to keep following before there was anything to actually visit.
The founders post was the top organic performer. 20,986 views, 224 likes, 46 comments, 45 shares. People connected with the people before the place existed. That's the kind of trust that's hard to manufacture later.
The giveaway hit a warm audience. 450 comments and 83 shares, but it worked because three weeks of genuine interest-building came before it. Cold giveaways don't perform like that.
Hear from one of the owners, Jaeden…
“Working with Krista and Nicole was such an amazing experience! They came in with so many great ideas and knew all the latest trends, the best shots to get, and how to use lighting to make everything look beautiful. The best part was that I didn’t have to think about content ideas at all! They took care of everything. I could trust them to come up with creative ideas and make it happen. Their energy and attention to detail made such a difference, and I couldn't be happier with the final results. I would recommend them to anyone looking for a team that is talented, organized, and genuinely fun to work with!”